Privacy and Cookie Policy

At Yana Glass And Mirror, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SMS communications.
Summary: We collect data to fulfill orders and provide support, never sell personal information, and give you clear controls to access, correct, or delete your data.

Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account
- Place an order or request a quote
- Sign up for our newsletter or SMS updates
- Contact customer service
- Participate in promotions or surveys
This may include your name, email, phone, billing/shipping address, payment details, and project measurements/specifications.
Automatically Collected Information
When you visit our site we may collect: IP address, browser type, operating system, access times, pages viewed, referring URLs, and other browsing data.
Cookies & Tracking Technologies
We use cookies and similar technologies to improve site functionality and remember preferences. You can refuse cookies in your browser settings. Some features may not function properly without cookies.
SMS Communications and Consent
When you voluntarily provide your mobile phone number and opt in to receive SMS/text messages from Yana Glass, you expressly consent to receive SMS messages from us to that number. These messages may include conversational, informational, and promotional content, depending on your preferences and our business relationship.
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Consent is not a condition of purchase: You may complete a purchase or use our services without agreeing to receive SMS messages.
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Opt-out instructions: You can withdraw your consent at any time by replying STOP to any SMS message you receive from us.
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Help instructions: For assistance, reply HELP to any SMS message.
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Carrier notice: Message and data rates may apply. Messaging frequency may vary depending on your interactions with us.
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No third-party sharing: We do not share, sell, rent, or transfer your mobile opt-in or SMS consent to third parties or affiliates, except as required by law or to comply with carrier or The Campaign Registry (TCR) rules.
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Consent records: We may maintain records of your opt-in, opt-out, and consent status as required for compliance with carrier, TCR, or regulatory obligations.
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Carrier/TCR compliance: Our SMS messaging program is subject to carrier policies and The Campaign Registry requirements. These requirements may affect message delivery, frequency, and related practices.
How We Use Your Information
- Process and fulfill orders and provide custom quotes
- Communicate about orders, accounts, or service updates
- Send marketing communications (with your consent, including SMS)
- Improve our website, products, and customer experience
- Provide support and respond to inquiries
- Administer promotions and surveys
- Protect against fraud and unauthorized transactions
- Comply with legal obligations
Contact Us
- Email: support@yanaglass.com
- Phone: (877)-676-9262
- Mail: 501 Silverside Road, Suite 105, Wilmington, DE 19809
Your Acceptance of These Terms
By using our website or services, you signify your acceptance of this Privacy Policy. If you do not agree, please discontinue use of our site and services.
If you consent to receive informational SMS from Yana Glass, you agree to receive informational SMS from us.
Our trade name is Yana Glass And Mirror. Through this name, we design, manufacture, and supply custom glass and mirror products for homes and businesses across the United States, combining modern fabrication with careful craftsmanship.
Last Updated: October 2026